Privacy Policy

At Chrysanthoux, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase from our store.

1. Information We Collect

We collect several types of information to provide you with a better shopping experience and improve our services, including:

• Personal Identification Information: When you make a purchase, create an account, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and billing information.
• Payment Information: If you make a purchase, we collect payment details such as credit card numbers, billing addresses, and other information necessary to complete your transaction. (Note: Payment details are processed through secure third-party payment processors and are not stored by us.)
• Usage Data: We collect information on how you interact with our website, including your browsing history, pages viewed, and actions taken. This helps us improve your experience on our site.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience, track your preferences, and improve site functionality. You can adjust your browser settings to refuse cookies, but this may limit some features of our site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders, including shipping and billing.
• To communicate with you regarding your orders, updates, and marketing.
• To personalize your shopping experience by showing you relevant products and offers.
• To improve our website, products, and services based on customer feedback and usage data.
• To send marketing communications if you opt-in (you can unsubscribe at any time).

3. Tracking Technologies and Targeted Advertising

We use tracking technologies, including Facebook Pixel, cookies, and other analytics tools, to help us understand how users interact with our website and to improve your shopping experience.

• Facebook Pixel: We use Facebook Pixel to collect data about your activity on our site (such as pages viewed and actions taken) to help us show more relevant ads to you on Facebook and Instagram. Facebook may use this data to personalize the ads you see across their platforms.
• Targeted Advertising: We may use the data collected via Facebook Pixel to create Custom Audiences and Lookalike Audiences for our marketing campaigns. This allows us to display ads to people who have visited our site or similar individuals who may be interested in our products.
• Cookies and Analytics: We use cookies and web beacons to track website usage and improve functionality. This data helps us improve our marketing strategies and the overall user experience.

4. How We Protect Your Information

We take the protection of your personal data seriously. We use secure, encrypted technology (SSL) to protect your personal information when you place orders. Additionally, we limit access to your personal data to only those employees, contractors, or third parties who need it to process your orders and provide services to you.

However, no method of transmission over the Internet or electronic storage is 100% secure, so while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with third parties in the following situations:

• Service Providers: We may share your information with third-party companies that perform services on our behalf (e.g., payment processors, shipping providers, email services). These service providers are required to maintain the confidentiality of your data and are not permitted to use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate fraud or other illegal activities.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we have on file for you.
• Correction: You can update or correct your personal information at any time through your account settings.
• Deletion: You may request the deletion of your personal information, subject to legal or contractual restrictions.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.

7. Cookies

We use cookies and other tracking technologies to personalize content, provide social media features, and analyze our traffic. By using our site, you consent to our use of cookies in accordance with our cookie policy. You can adjust your browser settings to block cookies, but this may impact your experience on our site.

8. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under the age of 13, we will delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date at the bottom of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us:

• Email: chrysanthouldn@gmail.com